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Personally Provided Information
If you choose to provide us with personal information by sending an email, or by filling out a form with your personal information and submitting it through our Web site, we use that information to respond to your message and to help us provide you with information or material that you request. We do not give, share, sell, or transfer any personal information to a third party unless required by law.
The U.S. Department of Health and Human Services Office of Inspector General (OIG) is alerting the public about fraud schemes related to the coronavirus pandemic (COVID-19).
Individuals are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate.
Individuals are targeting beneficiaries in a number of ways, including telemarketing calls, social media platforms, and door-to-door visits. These individuals use the coronavirus pandemic to benefit themselves, and beneficiaries face potential harms. The personal information collected can be used to fraudulently bill Federal health care programs and commit medical identity theft.
Advantage MD Plan Members should:
If you believe your Advantage MD Plan information has been compromised or that you were a victim of suspected fraud, please contact the Advantage MD Medicare Compliance Department using one of the following methods listed below:
Phone: Local 410-762-1575 or Toll free 1-844-697-4071
Fax: 410-762-1502
Email: MedicareCompliance@jhhc.com
Hotline: 1-844-SPEAK2US (1-844-773-2528)
Mail: Johns Hopkins Advantage MD Medicare Compliance Department
7231 Parkway Drive, Suite 100
Hanover, MD 21076
If you suspect COVID-19 fraud, the OIG requests that you contact National Center for Disaster Fraud Hotline 866-720-5721 or disaster@leo.gov
As of January 1, 2020, some pharmacies will no longer participate in the Advantage MD pharmacy network. A few of the biggest pharmacies that will be leaving our network are:
If the pharmacy you use to fill your prescriptions is one of the pharmacies leaving the network, we will mail you a letter with more information and other nearby pharmacies.
Stay up-to-date on health screenings, staying active to stay healthy and getting mentally ready for the holidays: We cover all this and more in our interactive October 2019 newsletter edition.
Unfortunately, every so often scammers target Medicare beneficiaries. They claim to offer services in order to get members’ Medicare information to use for identity theft or fraudulent billing purposes.
One such scam is offering cheek swabs for genetic testing. If you agree to this or verify your personal or Medicare information, they will send you a testing kit even if it is not ordered by your provider or medically necessary.
To protect yourself from this scam:
To stay safe from all scams, guard all your personal information including your plan member ID number. Johns Hopkins Advantage MD will not ask you for your Social Security Number or your Medicare ID number before discussing your Advantage MD account with you. (We will ask for other identifiers, such as your address or date of birth.) If anyone other than your provider’s office requests your Medicare information, do not give it to them.
For more information about this scam: U.S. Department of Health and Human Services Office of Inspector General
Understand your 2019 prescription coverage, what to do when diagnosed with arthritis and is it time to see your doctor about your bladder problem?: We cover all this and more in our interactive June 2019 newsletter edition.
Johns Hopkins Advantage MD has a new address. We are now located at:
7231 Parkway Dr.
Suite 100
Hanover, MD 21076
Our claims and appeals mailing information will not change. Please continue to send any claims and appeals to:
Johns Hopkins Advantage MD Claims
PO Box 3537
Scranton, PA 18505
Thank you for your cooperation.
Please note: the information in this section does not apply to Advantage MD Group.
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Johns Hopkins Advantage MD is available to residents of these counties:
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