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Out-of-network/non-contracted providers are under no obligation to treat Johns Hopkins Advantage MD members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
The online Vision Directory is not an all inclusive list of vision providers. You can also find vision providers by searching through the online directory link above. Search for a specialist/vendor and select the specialty you are interested in from the list under specialty.
If you want a Provider Directory mailed to you, or if you need help finding an in-network provider, please call Customer Service, October 1 through March 31, Monday through Sunday, 8 a.m. to 8 p.m., and April 1 through September 30, Monday through Friday, 8 a.m. to 8 p.m.
PPO network: call 877-293-5325 (TTY: 711)
HMO network: call 877-293-4998 (TTY: 711)
Please note: the information in this section does not apply to Advantage MD Group.