Find Plan Information
Looking for information on your plan? Find plan benefit details and download plan documents here.
Give us a call
Questions? We’re a phone call away.
PPO Members:
HMO Members:
Write to us
You are welcome to write to us with any questions or concerns.
Johns Hopkins Advantage MD
P.O. Box 3538
Scranton, PA 18505
NOTE: 8 a.m. to 8 p.m., 7 days a week, Oct. 1 to March 31, and 8 a.m. to 8 p.m., Monday through Friday, April 1 to Sept. 30. On weekends and holidays, you may need to leave a message.
For questions about your plan, benefits, ID cards or general support, please contact Member Services:
PPO: 877-293-5325 (TTY: 711)†
HMO: 877-293-4998 (TTY: 711)†
Medicare Compliance Department
Johns Hopkins Health Plans has a Medicare Compliance team dedicated to Advantage MD.
Use this contact to report fraud, waste, abuse or compliance concerns.
Phone: 410-762-1575 | Toll-free: 844-697-4071
Fax: 410-762-1502
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Mail:
7231 Parkway Drive
Suite 100, Hanover, MD 21076
Attn: Medicare Compliance Department
Email: MedicareCompliance@jhhp.org
For 24/7 hotline reporting, use: 844‑SPEAK2US (844‑773‑2528) (TTY: 711).
