Find Plan Information
Looking for information on your plan? Find plan benefit details and download plan documents here.
Give us a call
Questions? We’re a phone call away.
PPO Members:
HMO Members:
Write to us
You are welcome to write to us with any questions or concerns.
Johns Hopkins Advantage MD
P.O. Box 3538
Scranton, PA 18505
NOTE: We are available for calls Oct. 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to Sept. 30, 8 a.m. to 8 p.m., Monday through Friday. On weekends and holidays, you may need to leave a message.
Medicare Compliance Department Contact Information
Johns Hopkins Health Plans has a Compliance Department Division dedicated to Advantage MD.
You can reach the Medicare Compliance Department using the contact information listed.
Our hours of operation are Monday through Friday, 8 a.m. – 5 p.m.
Call Local:
Call Toll-free:
Fax:
Mail:
7231 Parkway Drive, Suite 100, Hanover, MD 21076
Attn: Medicare Compliance Department
For 24/7 hotline reporting, use: 844‑SPEAK2US (844‑773‑2528) (TTY: 711).
