We’re Here to Help.
Always here when you need support
We strive to be a trusted partner in your health care. Advantage MD members always have caring, reliable support whenever — and wherever — they need it. Just let us know how we can help!
Need to see a doctor?
We’ve got you covered! Get care easily with low or no-cost primary care visits, and pay nothing for most preventive screenings. Tip: Look for the image of the apple in your plan’s Evidence of Coverage for all $0 preventive services.
- HMO Evidence of Coverage
- Select (HMO) Evidence of Coverage
- Tribute (HMO) Evidence of Coverage
- D-SNP (HMO) Evidence of Coverage
Get started by scheduling your annual wellness visit. Search for a provider or call 877-293-4998.
Need medications?
No problem! Your easy-to-use drug plan allows you to check coverage and drug pricing, find available discounts and order prescriptions by mail.
- No drug deductible — All Advantage MD plans with Part D coverage have no drug deductible. We start paying our share of your prescription costs right away.
- More drugs added to formulary — You have more medications available to you. We are covering many drugs that were previously excluded, so you have coverage for medications such as prescription strength cough and cold medicines, folic acid, vitamin D, erectile dysfunction medications and more. View all covered medications in the formulary on our website: hopkinsmedicare.com/rx-coverage-overview. (Not available for Advantage MD D-SNP (HMO).)
- Order by mail to save time and money — Many of the medicines you may be taking on a regular basis can be delivered safely and confidentially to your door by mail. Conveniently order up to a 100-day supply of medication on Tier 1 and up to a 90-day supply of medication on Tier 2 through Tier 4 at only two times the 30-day copay, saving you money and time. Advantage MD D-SNP members can fill all prescriptions for 90-day supplies.
- Save money on over-the-counter (OTC) health items — Purchase drugs, supplies and self-care products without a prescription through the OTC benefit via catalog or CVS stores (HMO, HMO Select, D-SNP and Tribute plans only). Discover your OTC savings.
- Check your drug cost and coverage — Discover if you can save money on your medications with the CVS Caremark® Check Drug Cost & Coverage Tool. Find your out-of-pocket drug cost, see a list of lower-cost options you can ask your doctor about, and see how much you can save by moving your prescription to a 90-day supply. Go to Caremark.com, or find the tool on the Caremark/CVS app.
Review your 2024 Pharmacy benefits.
Need a little extra support?
We’re here for you. Work one-on-one with a compassionate Care Manager to help manage a condition, coordinate your care and so much more. Care Managers can collaborate with you and all of your health care providers to give preventive health guidance, assist you in navigating the health care system following a health event, help coordinate complex care and more. Learn more about Care Management.
Need care quickly?
We have doctors standing by. See a doctor in minutes from your home, 24/7, for your minor health concerns at $0 cost with Johns Hopkins OnDemand Virtual Care. It’s fast, easy and no appointment is needed. Get connected to virtual care.
You can also use telehealth for other services. You also pay nothing for each Medicare-covered telehealth visit for the following services, where available from the provider:
- Home Health
- Primary Care
- Specialist
- Mental Health and Outpatient Substance Abuse
Want to learn healthy habits?
Advantage MD offers a wide variety of online health education programs and workshops free of charge to help you achieve your best health. Connect via Zoom using your internet-connected computer, laptop, tablet or smart phone to learn about weight and stress management, heart health, diabetes management, preventing falls and so much more. Explore our free online health education classes.
Want to earn a gift card?
Our Small Steps, Big Rewards preventive care program lets eligible members earn gift cards just for completing certain preventive screenings. If eligible for any of the services or tests, you could earn a $15, $25 or $100 retail gift card. See the rewards program for 2024.
Need a ride?
We can help you get to your appointments. Tribute, D-SNP and Select plans cover 24 one-way trips to plan-approved health related locations. The HMO plan covers 12 one-way trips. (Rides to and from a doctor count as two trips.)
Call Customer Service at 877-293-4998 to arrange a ride. Please allow 48 hours to schedule.
Member Care Moments
When you call Advantage MD Customer Service with a question or concern, you can expect thorough, empathetic and friendly service from our team of trained, dedicated Member Assistants.
Just hear what our Advantage MD members have to say about our amazing Member Assistants!
“Tireena is wonderful, excellent, professional and helpful and was very up front. She answered all my questions.”
“Amanda is a wonderful representative… very thorough, very courteous. I give her the highest praise possible.”
“Every time I call you all, it has a been a wonderful experience, and every time I get off the phone, I feel a huge truckload come off my chest.”
Need to talk to us?
We’re always here for you.
If you need assistance with your plan or your care, call us at 877-293-4998.